Your agent will make mistakes.Build the recovery into the product.
AI agents will inevitably make mistakes, from misunderstanding intent to making the wrong purchase. What matters is having the infrastructure to resolve those mistakes and protect the customer when things go wrong.
TodayPay gives AI companies infrastructure to build agent error protection directly into their products.
AI agent error protection is a policy or product feature that protects customers against eligible financial consequences caused by actions taken by an AI agent.
An AI company can define what constitutes an eligible agent error, determine appropriate compensation and use TodayPay to deliver the financial resolution.
Protect against real agentic edge cases.
Intent errors
The agent misunderstands what the customer requested.
Execution errors
The agent understands the request but performs the wrong action.
Timing errors
The agent acts too early, too late or misses a deadline.
Selection errors
The agent chooses an incorrect merchant, product, date, quantity or service.
Cancellation errors
The agent fails to cancel or modify an action correctly.
Customer-intent disputes
The customer disputes whether the completed action matched their instructions.
Downstream losses
An agent error creates additional costs beyond the original transaction.
When the agent is responsible, who makes it right?
Agentic commerce creates a new kind of customer dispute. The merchant may have fulfilled the order correctly, but the customer may still have been let down by the agent.
CUSTOMER
“I didn’t ask for this”
AI AGENT
“I followed the intent”
MERCHANT
“We fulfilled the order”
The merchant may be right. The customer may still be wronged. TodayPay gives AI companies a way to resolve the gap.
Give your agent a way to make things right. Build trust into every agent action.
Build recovery into every agent experience with the financial infrastructure to detect mistakes, resolve customer issues and turn failures into trust.